Terms & Conditions
Returns, Exchanges & Refunds
If you're dissatisfied with any of your products, please contact us at [email protected] to arrange a return, exchange or refund within 10 working days of receiving your order.
We recommend sending your unwanted items back via recorded delivery or obtain proof of postage as we cannot refund products damaged or lost in transit. Unfortunately we cannot cover the cost of return postage.
Under the United Kingdom’s Consumer Contracts Regulations you have the right to cancel your order before the point it has been dispatched and obtain a full refund. If you want to do this please contact us as soon as possible - [email protected].
This does not affect your statutory rights as a consumer.
Two Girls Co. will use the information you provide on your order to be in touch with you and offer a chance to subscribe to updates and marketing.
If for any reason you decide you want to stop receiving our updates then you can click unsubscribe in the footer of our email correspondence, or by contacting us directly - [email protected].
Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
What information we collect and how we may use it
There are a number of situations in which your personal information may be collected and used again at a later date. For example:
- Information such as your name, address, telephone number, and e-mail address to be able to place an order with us.
- We may ask for more information when you’re discussing a service issue.
This information may then be used by our marketing department to send you product updates, company news and special offers. If you would like to request that you do not receive information from us in the future please e-mail [email protected].
When we disclose your information
We take your privacy very seriously. Two Girls Co. does not sell or rent your contact information to any other company at any time.
How we protect your personal information
Two Girls Co. has an encrypted website to ensure your data is safe and secure. We take precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorised access, disclosure, alteration, and destruction.